A Principal’s Guide: Conflict Management for School Leaders

Join for a three-hour masterclass on mediating conflict in your schools. June 3, 2025 11 AM EDT. Breaks throughout will allow time for interaction with Jen Schwanke, Will Parker and other guests.

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Three unique segments

Gain practical tools for managing conflict, fostering collaboration, and creating a positive school culture through three tailored sessions focusing on real-world solutions to common school challenges.

Seasoned education professionals

Learn from Dr. Schwanke, a recognized expert in educational leadership with years of experience in conflict mediation to transform your school environment.

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Don’t miss out on this opportunity to enhance your conflict mediation skills and make a lasting impact on your school community—register now to secure your spot!

Three unique segments

Dive into three dynamic segments designed to give you actionable strategies for resolving conflicts, building trust, and improving communication among staff and students. Explore conflict mediation techniques that are specifically designed for school environments, helping you tackle everything from student disputes to staff disagreements.

How to embrace conflict

The first segment will help attendees embrace conflict rather than running from, denying, or deflecting it. We will study our current mindset, identify their current conflict management strategies, and consider one immediate and impactful change to improve how we manage conflict. 

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How to address conflict

 The second segment will consider a practical problem-solving cycle to address conflict. We will discuss how to predict conflict best, review the facts and feelings at the root of the conflict, and consider steps to move conflict from damaging to productive

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What conflict is present in our schools?

In this final segment, we will study some of the typical conflicts present in school and apply the anticipate—> analyze—> act cycle to successfully manage them. 

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Meet your host

Benefit from Dr. Schwanke’s extensive experience in educational leadership and the collective wisdom of other experienced educators who understand the complexities of school dynamics. Get ready to join a community of educators who bring diverse experiences and perspectives, offering you valuable insights and solutions that work in the classroom and beyond.

Meet your host

Jen Schwanke, Ed.D.

Dr. Jen Schwanke is a longtime educator, teaching and leading at all levels. She is the author of four ASCD books, including the just-released, The Principal’s Guide to Conflict Management. She has written and presented for multiple state and local education organizations, and has provided professional development to various districts in the areas of school climate, personnel, and instructional leadership. A graduate  instructor in educational administration at The Ohio State University and Miami University of Ohio, Dr. Schwanke currently serves as a Deputy Superintendent in Ohio. You can find her on her website at jenschwanke.com, on X at @jenschwanke, and on Instagram @DrJenSchwanke.

Small teams

Looking to bring 1 – 3 people? We’ve got a spot for you.

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Bigger teams

Do you have a bigger team? For teams of 4 or more, check out our team pricing options!

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Need a purchasing option not available here? Email will@williamdparker.com to inquire about other ways districts or teams can pay for this training.